Shipping

No. All orders are shipped for free around the world. You can see more details on our shipping page.

All orders are sent through DHL & DPEX depending on the region.

Track your order by logging into your account and going to My Orders. Or email us your order number at support@leatherjacketshop.com.au, our customer satisfaction team will get in touch with you within 24 hours

If you wish to change your shipping address please inform us within 7 working days after you've placed the order. Shoot us an email at order@leatherjacketshop.com.au

If it’s been three weeks since we shipped your order and you haven’t received it, reach us atsupport@leatherjacketshop.com.au and let us know. Make sure to give us the right shipping address. We cannot refund if an order gets lost in transition due to the wrong address.

Company Details

Yes we're located at 4 Drakes Place Wollert Vic 3750, Australia.

Please get an appointment by calling us at 0400 802 984

We score our leather from one of the finest and oldest tanneries in the South Asia region, which happens to be in Sialkot Pakistan, a city famous worldwide for its leather quality..

All the leather comes from meat producing animals, we do not use any endangered species or slaughter animals for fashion. For details read our animal welfare section.

We only use 100% real leather produced from calf and lamb skin in most of our jackets. Nubuck and cowhide leather is also used.

The jackets are made at our factory outlet, which is located in Sialkot, Pakistan.

You can reach us through an email at support@leatherjacketshop.com.au. We’ll get back to you within 24 hours.

Each jacket is handcrafted afresh and custom built, stitched exactly the size provided by the customer.

We accept payments made through PayPal, Credit cards and bank transactions.

Customers can make direct deposits in our paypal account "sales@leatherjacketshop.com.au" . Customer will be contacted as soon as the payment arrives. In case of an issue please send us an email at support@leatherjacketshop.com.au

Returns

Contact us within 7 days of receiving your package at support@leatherjacketshop.com.au. Provide us with an image of the faulty product if you can and our representative will get in touch with you shortly.

Reach us at support@leatherjacketshop.com.au. right away. We treat each customer individually and solving your problem is one of our top priorities. For any details on how to return or exchange, have a look at our return policy.

You don’t have to return the product in its original packaging, the smaller it is the better.

Order & Tracking

We will keep you posted throughout the jacket making process. Once we receive and accept your order, you’ll be notified via email.

We do not store or keep your credit card information with us, which makes it even safer. We use SSL encryption to ensure whatever information you provide us with, stays protected and secured.

You can login to your account to track your order. When your order is shipped you will be send an email with the tracking details in it. If you still face any issue please email us at support@leatherjacketshop.com.au with your order number.

We need your name, your billing address, shipping address, credit card information and that's it